hence we have to pay by 28 April 2008.
Got so angry seeing the letter so I immediately call up StarHub customer
service and confront them. The guy told me from their system the bill is
cleared but the letter is to inform us that the GIRO from credit card is
rejected due to incomplete data provided.
I told him " YOU MEAN you guys dun check customer outstanding before
sending this letter telling us to pay the amount ? "
He said " Oh... maybe the letter is send out concurrently with your
payment so we did not captured the payment. "
I practically shouted at him ( Dar got a shock to see me so professionally
fierce ) " WHAT ? The letter is dated 23 April and my payment is 9 April.
Isn't this very ridiculous to tell me it's done CONCURRENTLY? "
He said in a apologic voice " I am sorry... it's just the credit card info is
incomplete but there's no outstanding in your account "
I added " You guys better be more diligence in checking before sending
any letter to customer. If I never keep record, I will be paying you double
already "
After hanging up the phone, I think back and felt that I am so harsh to the
fellow just now. He is just a staff and the letter is computer generated one
lor. hehehe Anyway count himself suay to receive my call.
By the way, visited DFS Galleria Scottswalk this morning and was just
impressed by the Platinum Service Club we provide to customer who spend
>$5000 per day. We got a super relaxing and cosy lounge for these kind of
potential VIP with all kinds of liquor for them to consume while our
personal shopper will shop in behalf of them if they dun wan to shop with
"normal" ppl.
Personal shopper as in bringing hangbags, shoes into the lounge for you to
try and buy. Somemore they even provide Limo to send customer back to
hotel before and after they shop. I know I will never get the chance to be
the member ( at least not in this life ) .. haiz.....
IF i am single and worked in DFS, I will definately "walk pass" the lounge
to "bump" into any rich man going in or coming out of the lounge. just
daydreaming.